Corporate

Panel Managers

Managing a panel of valuers is about more than keeping a list. It’s about maintaining trusted relationships, consistent quality, and full visibility across every valuation. We work with lenders to recruit, vet, and support surveyors, handling instructions, performance, and compliance so each report meets the proper standards. It’s an organised, transparent way to keep valuation…

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Delivering Reliable Panel Management for Lenders

Brookfield Surveyors provides panel management services for lenders and mortgage providers across the UK. We coordinate a trusted network of RICS qualified valuers, handling every part of the valuation panel management process, from selection and onboarding to instruction, report review and performance monitoring. Our approach keeps valuations consistent, compliant and delivered on time.

Through a combination of efficient systems and experienced oversight, our panel managers ensure every instruction is allocated to the most suitable surveyor based on location, expertise and capacity. This gives lenders confidence in the quality of each valuation report while reducing the burden of day-to-day administration.

Our lender panel management model is built around transparency, accuracy and accountability. We manage performance, track compliance and support ongoing communication so lenders can rely on valuations that meet the highest professional standards.

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Consistent Standards and Accountability in Every Valuation

Lenders rely on valuations that are timely, accurate and fully compliant. At Brookfield, we manage these expectations through clear service level agreements and close performance monitoring. Each instruction is tracked from start to finish, with regular checks to ensure reports meet lender requirements and RICS standards.

Our quality assurance process involves auditing reports, reviewing turnaround times and giving constructive feedback to valuers. This helps maintain a consistent level of accuracy and reliability across our entire panel. We also ensure service levels are applied equally to both in-house valuers and external panel firms, keeping every part of the process transparent and measurable.

We see quality management as a shared responsibility. By working closely with lenders and valuers, we make continuous improvements to how instructions are handled, how reports are reviewed and how feedback is implemented. The result is a service built on accountability and trust.

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Our Approach to Panel Management

Bespoke

Connected

We coordinate lenders, valuers and panel firms through one organised platform. Every instruction, update and report follows a clear route, giving full visibility of progress and accountability at each stage.

Proactive

Measured

Each valuation is tracked from instruction to completion. We monitor turnaround times, review report quality and provide regular performance insights so lenders can see how their panels are performing in real time.

Meticulous

Dependable

Our clients rely on accuracy and consistency above all else. By setting clear service levels, maintaining communication and continually refining processes, we make sure valuations meet expectations every time.

Trusted by

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HSBC (Dark)
Yorkshire Building Society (Dark)
Lendinvest (Dark)
Accord Mortgages (Dark)
Together (Dark)
Fleet Mortgages (Dark)
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Corporate Services

We work with clients who need reliable property valuations at scale. From pension fund portfolios to overseas investment groups, our corporate team handles complex valuations, portfolio assessments and regulatory compliance. We understand the pressures of tight deadlines, so we provide the means of delivering accurate valuations that meet institutional standards and regulatory demands.

EXPLORE CORPORATE SERVICES
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